Once you have registered with us as a supplier, we will contact you with a vast number of jobs within your agreed geographical locations. Our sophisticated computer systems record all enquiries and bookings from our clients, these are then matched against the information that you have given us, types of vehicle, geographic coverage etc., and the system emails matching jobs to you with a suggested price. Once you receive a job offer it will be up to you if you accept or reject the request depending on your availability.
How do I get paid?
We will pay you within a maximum of 14 days from the day the relevant job has been completed. Your payment will be made by BACS.
What happens if there is a problem on the job?
We all know that on occasion things can go wrong, there can be a problem with your vehicle, the driver makes a mistake, or the passengers are unreasonable. The important thing here is communication, if you know a vehicle is going to be late or you have another problem let us know straight away, and we will try and help you.
If there is impact on the customers, we have a standard table of compensation to stop unreasonable claims. If at any time your driver feels that passenger conduct is unacceptable and puts either the driver or the vehicle at risk, we will ALWAYS back your driver’s reasonable decision.
Is there paperwork?
We will ask you to agree to our terms and conditions and send us copies of your Operators licence and insurance documents. We will email you full details of each booking so you can use this for your worksheet and need contact details for the driver or your 24-hour response number before the job.
If we get a client complaint our customer service team will send you the full details, and we ask that you respond in two working days.